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Photoblocker Canada
30 day money back policy. Guaranteed.

All goods to be returned, whether defective or not, will require a Return Authorization Number (RAN) before they can be returned. To obtain a RAN, send an email to sales@photoblockercanada.com List the reason for the return/exchange. Information on your invoice is required before issuing a RAN. RAN's must match the product authorized for return. RAN's are only valid for 14 days, meaning that Photoblocker Canada must receive returned products to their store within this period otherwise the return may not be accepted.

Photoblocker Canada recommends that all products are suitably packaged in order to prevent damage during return shipping, and that you do not write on or attach labels to the product being returned otherwise the return may not be accepted. A copy of the original Invoice must be included with the returned product.

The Return Authorization Number should be clearly visible, on the outside of the product-shipping carton.

Photoblocker Canada will not arrange for the product to be picked up for return to Photoblocker Canada

Photoblocker Canada will not pay, nor reimburse any costs associated with a customer-organized shipment.

Photoblocker Canada recommends that products be returned by couriers that provide tracking information and delivery confirmations. Photoblocker Canada accepts no responsibility for loss or damage occurring in transit on return to Photoblocker Canada. If a product is not defective or damaged and is not returned to us in the original unopened packaging, it will be returned to you at your cost.

Photoblocker Canada will test all products returned as defective or damaged within 30 Days of receipt into their store. Some products may need to be returned to the manufacturer for testing. If it is determined that the product is in working condition it will be returned to you and you will be invoiced for the processing and freight costs associated with the return.

Photoblocker Canada reserves the right to refuse any returns that;

As an alternative to the above you could personally visit the Photoblocker Canada representative store with the product you wish to return and a copy of the Invoice, provided the Reason for Return is in accordance with the Returns Policy as detailed herein. With the exception of Unopened Product, we cannot process the return immediately and will process the return via the same procedures as detailed above once the product is received at the store.

Reasons for Returns

There are a number of reasons why a product may be returned. The following section classifies each type of return.

Dead on Arrival Product

If you receive a product that is not in working order you should notify Photoblocker Canada immediately upon receipt of the product. If the product develops a fault (except those due to willful damage or customer misuse) within the first 7 days after purchase you should notify Photoblocker Canada immediately upon noticing the fault so that the return can be processed as a "Dead on Arrival Product". Follow the "Returns Procedure". If it is determined that the product is not defective it will be returned to you and you will be invoiced a processing fee and freight costs associated with the return. For products found to be Dead on Arrival a credit will be issued for the original purchase price of product returned and the freight costs associated with the initial delivery to you.

Damaged in Transit Product

If you receive a product that appears to have been "Damaged in Transit" you should refuse to accept delivery of the product. Direct the Courier to "Return Goods to Sender". Notify Photoblocker Canada immediately. If you have already accepted delivery and then notice that the product appears to have been "Damaged in Transit" you should notify Photoblocker Canada immediately. Follow the "Returns Procedure". For products found to be "Damaged in Transit" a credit will be issued for the original purchase price of product returned and the freight costs associated with the initial delivery to you.

Incorrectly Shipped Product

If you receive a product that is different to the one ordered you should notify Photoblocker Canada immediately upon receipt of the product. Follow the "Returns Procedure". For products "Incorrectly Shipped" a credit will be issued for the original purchase price of product returned and the freight costs associated with the initial delivery to you.

Unopened Product Except for products sold on a "No Return Basis" (as detailed below), Photoblocker Canada offer a 7-day return policy for products in their Original Unopened and Undamaged Packaging. You must contact Photoblocker Canada within 30 Days of shipping the product otherwise we cannot authorize a return. Follow the "Returns Procedure". For products found to be in their Original Unopened and Undamaged Packaging a credit will be issued for the original purchase price of product returned less any freight costs associated with the initial delivery to you and the return delivery.

Faulty Product

If the product you have received develops a fault (except those due to willful damage, or customer misuse) within the first 30 days can be returned as the "Dead on Arrival Product" procedure above.

Opened Product except for "Dead on Arrival" or "Damaged in Transit" product, Photoblocker Canada will not accept any opened product for return unless the product is defective within the warranties imposed by statute and which cannot be excluded by agreement.

Photoblocker Canada would accept opened products that;
Are "Dead on Arrival" or "Damaged in Transit" and develop a fault (except those due to willful damage, or customer misuse) within 30 days after purchase.

Product Usage Liability

Photoblocker  does does not condone the use of the product to defeat Tool booth cameras. Photoblocker/Photostopper and The Super Protector are not intended to put you above the law, Please Drive safe, follow the rules of the road! Our products provide an added edge against cash-cow photo flash  traffic devices when applied and maintained properly.
 
1) The use and application of  Photostopper/The super Protector is solely the responsibility of the purchaser in accordance with local traffic and vehicles laws.
 
2) Photoblocker Canada does not offer guarantees  that an Owner /Operator will not receive a traffic infractions ticket, fine  or summons due to
 a) weather conditions that will hinder the products ability to reflect the flash back
 b) Failure to keep plates/tags clean
 c) local traffic devices that do not use a Flash On their cameras or Equipment to record infractions.
 d) any unforeseen  events or situations  that may hinder the intended function and performance of the product (winter conditions, extreme cold)
 
3)  Photoblocker Canada is not responsible for improper application of its product.
     Failure to keep plates clean is the solely the responsibility of the Owner /Operator

 

  © Photoblocker Canada 2008